Gartner Digital Conference Gold Coast 2024 x Turba Media

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Task

Ahead of the Gartner Digital Conference 2024 on the Gold Coast, Gartner partnered with Turba

Media to supercharge their event growth strategy. The aim was to build new audience segments,

attract high-fit exhibitors, and deliver real-time insights that could shape both the event experience

and future planning.

Challenge

With attendee expectations evolving and competition for both delegates and vendors intensifying,

Gartner needed a smarter, data-backed approach to growth. Traditional outreach channels were

limiting reach, and exhibitor acquisition required deeper intelligence on market-fit prospects. The

additional need to operate under full GDPR compliance made precision and trust critical

components of the project.

Approach

Turba Media launched a three-phase audience intelligence strategy:

• Before the event, data was aggregated and analysed using AI-driven segmentation tools to

identify likely attendees and B2B vendor matches. Dynamic communities were built for targeted

outreach.

• During the conference, Turba activated real-time social listening and engagement tracking to

identify trending topics and attendee behaviours.

• Post-event, Turba delivered comprehensive insight reports outlining audience engagement

patterns, exhibitor interest levels, and content resonance—informing future programming and

outreach.

Results

The campaign surfaced multiple new audience cohorts, resulting in a significant increase in

registrations and exhibitor participation. Gartner gained clear visibility into what mattered most

to attendees, while also strengthening its lead generation pipeline with GDPR-compliant data

Intelligence. The collaboration delivered strategic value at every stage—pre-event, in-event, and

post-event—turning insight into impact.

Client Feedback

“Audience Intelligence by Turba Media is both innovative and disruptive. Leveraging GenAI, they

help organizations uncover rich insights and monetise what was previously unknown.”

Loke Peng Yuen, Global Business Development & Sales Leader, IBM

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