
Task
Ahead of the Gartner Digital Conference 2024 on the Gold Coast, Gartner partnered with Turba
Media to supercharge their event growth strategy. The aim was to build new audience segments,
attract high-fit exhibitors, and deliver real-time insights that could shape both the event experience
and future planning.
Challenge
With attendee expectations evolving and competition for both delegates and vendors intensifying,
Gartner needed a smarter, data-backed approach to growth. Traditional outreach channels were
limiting reach, and exhibitor acquisition required deeper intelligence on market-fit prospects. The
additional need to operate under full GDPR compliance made precision and trust critical
components of the project.

Approach
Turba Media launched a three-phase audience intelligence strategy:
• Before the event, data was aggregated and analysed using AI-driven segmentation tools to
identify likely attendees and B2B vendor matches. Dynamic communities were built for targeted
outreach.
• During the conference, Turba activated real-time social listening and engagement tracking to
identify trending topics and attendee behaviours.
• Post-event, Turba delivered comprehensive insight reports outlining audience engagement
patterns, exhibitor interest levels, and content resonance—informing future programming and
outreach.
Results
The campaign surfaced multiple new audience cohorts, resulting in a significant increase in
registrations and exhibitor participation. Gartner gained clear visibility into what mattered most
to attendees, while also strengthening its lead generation pipeline with GDPR-compliant data
Intelligence. The collaboration delivered strategic value at every stage—pre-event, in-event, and
post-event—turning insight into impact.